Privacy Policy

1. Introduction

Welcome to ZentroTax Accounting ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us when you:

• Complete forms on our website
• Contact us via email, phone, or other communication channels
• Request information about our services
• Subscribe to newsletters or updates

The types of personal information we may collect include:

• Name, address, email address, and phone number
• Business information, including business name and industry
• Financial information necessary to provide our accounting services

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and browser type
• Operating system
• Pages you view and time spent on those pages
• Referral source

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and complete transactions
• Respond to your inquiries and requests
• Send administrative information, such as updates about our services
• Send marketing communications, if you have opted in
• Monitor and analyze usage patterns and trends
• Protect against, identify, and prevent fraud and other unlawful activity

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. Data Security

We implement appropriate security measures designed to protect your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

Our website may contain links to third-party websites and services. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to read the privacy policies of any third-party websites that you visit.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: [email protected]
• Phone: +27 31 725 0145
• Address: 14 Zinkwazi Rd, Durban, South Africa